Frequently Asked Questions
Everything you need to know about your BTArtbox Nails experience.
How long do BTArtbox soft gel nail extensions last?
When applied correctly with our UV gel glue, our soft gel extensions can last up to 3-4 weeks without chipping or lifting.
What is the difference between your X-Coat Tips and regular tips?
Our X-Coat Tips come pre-applied with a base coat and primer, saving you time by eliminating the need for sanding and extra prep steps.
How do I choose the correct size for my nails?
Each kit comes with 15 different sizes to ensure a perfect fit. We recommend measuring the width of your nail bed and selecting the tip that covers from sidewall to sidewall.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination, usually ranging from 10-21 days.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, used nail products cannot be returned.
Are BTArtbox products cruelty-free?
Yes, we are proud to be 100% cruelty-free. None of our products or ingredients are tested on animals.