Returns & Exchanges
At BTArtbox Nails, we want you to love your manicure. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused and unopened products.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the unused nail sets and accessories in their original packaging to ensure items are protected during transit.
Ship Items Back
Affix the provided shipping label or use a trackable shipping service to send your package back to our distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing